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Frequently Asked Questions

  • Can Greenlab Organics able to ship to all 50 states?
    Unfortunately CBD product regulations are not universal throughout the United States. We can ship to any states with the exception of Hawaii, Idaho, Iowa, Mississippi, New Hampshire and South Dakota.
  • Can Greenlab Organics ship internationally?
    We do not ship internationally as of yet. But we are currently working on this and will keep everyone posted on our social media pages.
  • Can I change my shipping address?
    Yes, please contact our customer service at cbd@greenlaborganics.com to confirm if your order is still processing or has been shipped. If it has already been shipped, we recommend using USPS Package Intercept to change the shipping address and re-route your order.
  • How can I track my order?
    Your order confirmation will include a tracking number, you can use this number to track your order through USPS.com
  • What if I don’t receive my Greenlab Organics order?
    Please check around your property outside first to see if the package was placed beyond your doorstep or ask neighbors if the package was seen or left with them. If you still have not received your order, you can contact us at cbd@greenlaborganics.com to start a request form with USPS to track the missing package.
  • How do I return my Greenlab Organics order?
    Simply contact us at cbd@greenlaborganics.com and we will provide you instructions to return the product. A full refund will be issued once the product is returned.
  • How long does it take to receive a refund?
    It may take up to 7 to 10 business days – depending on your bank – for you to receive your refund once it’s been processed.
  • How is my refund issued back?
    Your refund is sent through your original form of payment.
  • Can I speak directly to someone at Greenlab Organics about returns and refunds?
    You can speak with our customer service team directly at +1 (702) 608-7288 for questions or concerns about returns and refunds, or you can email us at cbd@greenlaborganics.com

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Las Vegas, Nevada, 89148 USA

greenlaborganicsllc@gmail.com

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**FDA Disclaimer – The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease.

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All information presented here is not meant as a substitute for or alternative to information from healthcare practitioners. Consult with your healthcare professional about potential interactions or other possible complications before using any product. It is especially important for those who are pregnant, nursing, chronically ill, elderly or under the age of 18 to discuss the Greenlab Organics products with a healthcare professional being using. You must be at least 18 years of age, or the applicable age in your jurisdiction, to visit this website and/or purchase Greenlab Organics products. The information on our website is intended to provide general information regarding our products and is not to be construed as medical advice or instruction. Greenlab Organics is not responsible for information contained in customer testimonials or product reviews. These statements are the opinion of the customer, not of Greenlab Organics or any of it’s affiliates.

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Greenlab Organics products and information are provided on this website under the Terms of Service and Privacy Policy. Greenlab Organics products are derived from industrial hemp and contain less than 0.3% non-detectible quantities of psychoactive compounds in accordance with the regulations set forth in the 2018 Farm Bill. Greenlab Organics assumes no responsibility for and expressly disclaims all legal issues resulting from your purchase or use of the Greenlab Organics products. You agree that you will be solely responsible for your decision to purchase Greenlab Organics products and determining compliance with the local rules or regulations in your applicable jurisdiction. Information presented on this website is for informational purposes only, and is not legal advice.

 

All references to ‘Organic’ within the website are in reference to the organic farming methods and techniques used and do not imply that Greenlab Organics products are Certified Organic.

© 2021 by Greenlab Organics

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